IT service management company Financial Software Services (FSS) has launched real time voice banking platform called FSS voice commerce. It uses machine-learning language processing techniques and offers meaningful, contextual, and personalized banking interactions to customers.

Benefits of FSS Voice Commerce

  • It provides secure financial transactions to prevent fraud and maintain integrity of transaction ecosystem it supports out-of-band multi-factor authentication like one-time passcodes (OTP) and biometrics.
  • It also delivers conversation-led banking by enabling customers to block cards, check rate of interest (RoI) for personal loan, real-time information of account and balance and make payment using Alexa or Google Assistant.

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